General terms and conditions
General ConditionsLast update: October 6, 2024
These General Terms and Conditions of Sale govern the use and access to the website www.goldavenueaccessories.com (hereinafter referred to as "the website") and the process of purchasing products offered by Gold Avenue Accessories. By placing an order through this website, you agree to the following terms and conditions. Please read them carefully before making your purchase.
1. Holder Information
Holder: Gold Avenue Accessories
Contact e-mail: goldavenueaccessories@gmail.com
2. Acceptance of Terms and Conditions
By using this website and placing an order, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms and conditions, you must not use this website or make any purchase.
Gold Avenue Accessories reserves the right to modify these Terms and Conditions at any time. Modifications will apply to orders placed on or after the date of posting.
3. Purchasing Process
3.1. Placing an Order
To place an order at Gold Avenue Accessories, you must select the desired product(s) and add them to your cart. Then, follow the steps indicated in the purchase process, providing the shipping and payment information requested.
Once the order is completed, you will receive a confirmation email with the details of your purchase.
3.2. Product Availability
All orders are subject to product availability. If any item is not available after you have placed your order, we will inform you as soon as possible and offer you a solution, such as a refund or replacement with a similar item.
4. Prices and Payment Methods
4.1. Prices
All prices indicated on the website include VAT (Value Added Tax) and other applicable taxes. Shipping costs are not included in the price and are calculated and added during the checkout process, before finalizing the order.
Gold Avenue Accessories reserves the right to change prices at any time, but changes will not affect orders already confirmed.
4.2. Payment Methods
We accept the following payment methods:
Credit or debit card (Visa, MasterCard, American Express).
PayPal.
Bank transfer (only in Spain).
Payment must be made at the time of purchase and will be processed securely through our certified payment platforms.
5. Shipping and Delivery
Shipments will be made to the address indicated during the purchase process. For more details on delivery times and costs, please refer to our Shipping and Delivery Policy.
5.1. Delivery Times
The delivery time will depend on the destination and the shipping method selected. We are not responsible for delays caused by situations beyond our control, such as customs or transportation problems.
5.2. International Shipments
If you place an order outside Spain, delivery times may vary. Please note that international customers are responsible for any import duties or taxes that may apply in their country.
6. Returns and Exchanges
6.1. Returns Policy
You may request a return or exchange of product within 30 days of receipt of your order. To do so, the item must be unused, in its original packaging and in perfect condition. For more information, please see our Return Policy.
6.2. Return Costs
Return shipping costs will be borne by the customer, except in cases of defective or incorrect products.
7. Product Warranty
Products sold by Gold Avenue Accessories are covered by a 2-year warranty in accordance with current legislation in Spain. This warranty covers manufacturing defects, but does not include normal wear and tear, misuse or damage caused by improper care of the product.
If you wish to make a warranty claim, please contact us at goldavenueaccesories@gmail.com.
8. Liability
8.1. Use of the Website
Access to and use of this website is at the sole responsibility of the user. Gold Avenue Accessories shall not be liable for any damages or injury resulting from improper use of the website or the services offered.
8.2. Limitation of Liability
To the extent permitted by law, Gold Avenue Accessories shall not be liable for any indirect, special or consequential damages that may arise from the use of products purchased through the website.
9. Intellectual Property
All content, designs, text, graphics, logos, and other elements visible on the website are the property of Gold Avenue Accessories or third parties who have authorized their use. Reproduction, distribution or modification of any content without the express written permission of Gold Avenue Accessories is prohibited.
10. Protection of Personal Data
Gold Avenue Accessories complies with the regulations in force regarding the protection of personal data. For more information on how we treat your personal data, please see our Privacy Policy.
11. Applicable Law and Jurisdiction11. Applicable Law and Jurisdiction
These General Conditions are subject to Spanish law. For the resolution of any dispute related to the use of this website or the purchase of products, the parties shall submit to the courts and tribunals of the city of [City where the company is registered], expressly waiving any other jurisdiction.
11. Applicable Law and Jurisdiction
These General Conditions are subject to Spanish law. For the resolution of any dispute related to the use of this website or the purchase of products, the parties shall submit to the courts and tribunals of the city of Barcelona, expressly waiving any other jurisdiction.
12. Contact
If you have any doubts or questions about these General Conditions, do not hesitate to contact us through:
E-mail: goldavenueaccessories@gmail.com